Privacy Policy

At Veritas Wine Shop, we cherish the trust our discerning clientele places in us when selecting premium champagnes and fine wines from our curated collection. Just as we meticulously safeguard the provenance and quality of our vintages, we are equally committed to protecting your personal data with the utmost care and respect.

1. Information We Collect

To provide our exceptional service to wine connoisseurs worldwide, we collect certain information:

Personal Information

• Contact Details: Name, email address, telephone number, and shipping address to process your orders and deliver your selections
• Payment Information: Credit card details (processed securely through PCI-DSS compliant systems), PayPal account information
• Purchase History: Records of your acquisitions to enhance future recommendations
• Preferences: Information about your wine preferences for personalized service

Technical Information

• Device Data: IP address, browser type, and operating system for security and optimization
• Usage Data: Pages visited, time spent, and navigation patterns to improve our digital cellar experience

2. How We Use Your Information

Your data enables us to provide the refined experience expected by our clientele:

• To process and fulfill your orders of rare vintages and premium selections
• To provide personalized recommendations based on your taste profile
• To enhance our website’s functionality and your browsing experience
• To communicate about your orders, our latest acquisitions, and exclusive offers
• To prevent fraud and ensure the security of all transactions
• To comply with legal obligations regarding the sale of alcoholic beverages

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our private client services:

• Service Providers: Carefully selected partners who assist with payment processing, shipping, and IT services, all bound by strict confidentiality agreements
• Legal Requirements: When necessary to comply with laws or protect our rights and the safety of others
• Business Transfers: In the event of a merger or acquisition, with appropriate confidentiality protections

We never sell your personal information to third parties.

4. International Data Transfers

As we serve wine enthusiasts globally, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and maintain the same high standards of protection.

5. Data Security

We protect your data with the same vigilance we apply to our temperature-controlled cellars:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security audits and system monitoring
• Limited access to personal data on a need-to-know basis
• Secure storage with industry-standard safeguards

6. Your Rights

As a valued client, you have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct any inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Restriction: Limit how we use your personal data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for secure transactions and basic functionality
• Performance Cookies: Help us improve our website’s performance
• Functional Cookies: Remember your preferences for a personalized experience
• Analytics Cookies: Provide insights into how our site is used

You may adjust your browser settings to refuse cookies, though this may affect certain features of our service.

8. Changes to This Policy

We may occasionally update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to our valued clients through appropriate channels.

9. Contact Us

Thank you for entrusting Veritas Wine Shop with your fine wine selections. We value your privacy as much as we value the quality of our vintages.